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Keep Alive / persistent connections
05-07-2010, 10:12 PM
Post: #11
RE: Keep Alive / persistent connections
Looking at the headers that were used on your tests and those rules I don't see any that should have been triggered either. I certainly wouldn't recommend giving up because it's a pretty big performance deal (close to a second if not more) and if it really is being caused by their base install it's happening to all of their customers on the shared hosting.

Is there any way to stand up a simple test page that is just a straight static html page with a few images (and no .htaccess) in a top-level directory somewhere for testing?

Honestly, if you can prove it is from their config, their engineers should be working to figure it our and if there are any forums or discussion groups it would be worth checking to see if other customers are seeing it and to get more pressure applied.

Worst case I'd recommend switching providers - you shouldn't have to go with a VPS plan to get reasonable shared hosting (webpagetest.org is on Dreamhost shared hosting for example and they do not have the same problem).
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05-08-2010, 12:04 AM
Post: #12
RE: Keep Alive / persistent connections
already set up a single static html page w/ js, css, img results are the same: no keep alive at all
http://www.webpagetest.org/result/100507_8Z1/

The hoster did not react at all to my comment that ALL IE users are experiencing this. So, I guess they have resources to burn and/or want people to switch to more expensive hosting plans.
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05-08-2010, 12:50 AM
Post: #13
RE: Keep Alive / persistent connections
Are there other companies that offer similar shared hosting in the region you are operating in? Seems like that would be a SIGNIFICANT competitive advantage in marketing, particularly with performance now being a (small) part of pagerank. I'd switch providers before I'd pay that one more for being incompetent.
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05-08-2010, 02:37 AM
Post: #14
RE: Keep Alive / persistent connections
there are other hosters of course. I'll start looking around, but have to move 12+ sites.... not a trivial thing.

Q: all tests are done with IE versions; why is there not a FF version? Would be interesting to see the difference between the two, as in my case.
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05-09-2010, 02:08 AM
Post: #15
RE: Keep Alive / persistent connections
The pagetest browser plugin that is used for testing is specific to IE. Firefox support is being considered but it's a pretty big effort.
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06-03-2010, 05:59 AM
Post: #16
RE: Keep Alive / persistent connections
Hi,

I inherited a web server configuration with this included:
SetEnvIf User-Agent ".*MSIE.*" \
nokeepalive ssl-unclean-shutdown \
downgrade-1.0 force-response-1.0

I'm guessing it's coming from this page:
http://httpd.apache.org/docs/2.0/ssl/ssl_faq.html#msie

Our entire site is through https. Is this only for IE6? I have keep alives enabled elsewhere in apache, but in my page test (using IE7), it says no keep alives are being used.

Unfortunately, we have to support IE6 for one of our clients. I would at least like to speed it up for our others, though. How can I change this config?

Thanks!
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06-05-2010, 03:10 AM
Post: #17
RE: Keep Alive / persistent connections
It looks like that is a pretty ancient problem (IE 5.x): http://www.giantgeek.com/blog/?p=94

You could also just put that config in a vhost section for the one customer: http://www.alexmeyer.com/linux/apachekeepalive.html
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