Browser crash with IE8

[mickmcg]

Not sure if it is official supported with IE on Vista 32-bit or not. I installed and it worked the first time I tried it.

However when I try to start IE8 now it crashes. If I disable the CIEHook Object then IE starts OK. Below is the crash details.

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.6001.18813
Application Timestamp: 4a6621ae
Fault Module Name: imagehlp.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a709
Exception Code: c0000005
Exception Offset: 00004cbc
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

[pmeenan]

Yep, Vista is supported (I do most of my dev these days on Vista - though 64-bit). Are you using 2.0.0.215? I think there were problems with 200 or 202 and IE8 but it has worked well since then.

It may also be worth seeing what other plugins you have. There may be something that pagetest doesn't get along with (another user had a clash between pagetest and another plugin that resulted in crashes).

Does it crash at start-up or when you start pagetest?

Thanks,

-Pat

[mickmcg]

Thanks Pat. Here are the answers to your questions.

Yes I'm using 2.0.0.215.

Yes IE8 crashes at browser startup.

I tried disabling other plugins and found that I can start IE8 with either Google Toolbar disabled or your CIEHook disabled so those 2 could be conflicting.

Although the browser starts OK now with Google Toolbar disabled I'm not seeing the waterfall or any of the other tabs populated with data like I had when it was working last week.

Cheers,
Mick

[pmeenan]

Thanks, I'l try some testing with the Google toolbar. Any chance it has any version information (so I can test with the same build)?

-Pat

[mickmcg]

It is Google Toolbar v6.2.1815.1002

[alexanderol]

Hi guys,
This is Alex I have a same problem I have read all your tips and solution but my problem doesn't solve. I am not sure if it is official supported with IE on Vista 32-bit or not. I installed and it worked the first time I tried it. However when I try to start IE8 now it crashes. If I disable the CIEHook Object then IE starts OK.

Thanks in advance,

[pmeenan]

What version do you have installed? (If you can't launch IE to check, go to "program files\aol pagetest" and check the version of pagetest.dll).

What other browser plugins do you have installed?

Yes, it is supported on Vista 32-bit (up until last week or so that was even my dev platform).

Thanks,

-Pat

[mariajones]

try to use the default browser supported by the vista. or try any other browser such as mozilla firefox, safari, opera, etc