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Joomla site extremely slow
12-10-2011, 09:16 AM
Post: #22
RE: Joomla site extremely slow
I'm not betting with you Patrick !! because there is a high probability that the database is not where it should be!!

There are 2 identical accounts at the server, lets call them A & B
A ends with.biz and B ends with .com.au
This is because the developer set it up mistakenly with a new .biz name and afterwards the owners asked for it to be transferred to .com.au.

BUT the files that are current are in the A account.(I have an altered image there)

Yesterday the host changed the A account name to .com.au and immediately I could not login to the Joomla backend but the shop still could, using an older password. They reported that the orders should be up in the 900's and were only showing #111.

Also on loading the website an error displayed saying the ssl certificate was self signed and not secure - there had been no problems before that - all this from changing the name!!

From checking it looks as if we are using the folders from one account and the database from the other !!

The host changed the A name back to .biz while we think this through.

New relic sounds exactly what is needed, once I sort out this tangle of accounts and names - but as Jarrod says, "the real question is what to do with the information given"

thanks both

Rob
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Messages In This Thread
Joomla site extremely slow - Stingraynut - 11-09-2011, 06:36 PM
RE: Joomla site extremely slow - pmeenan - 11-10-2011, 12:42 AM
RE: Joomla site extremely slow - pmeenan - 11-11-2011, 07:53 AM
RE: Joomla site extremely slow - pmeenan - 11-11-2011, 09:00 AM
RE: Joomla site extremely slow - pmeenan - 11-11-2011, 09:01 AM
RE: Joomla site extremely slow - pmeenan - 11-14-2011, 11:18 PM
RE: Joomla site extremely slow - pmeenan - 11-16-2011, 01:30 AM
RE: Joomla site extremely slow - pmeenan - 11-16-2011, 09:07 AM
RE: Joomla site extremely slow - pmeenan - 11-19-2011, 11:02 PM
RE: Joomla site extremely slow - pmeenan - 12-10-2011, 12:29 AM
RE: Joomla site extremely slow - Stingraynut - 12-10-2011 09:16 AM
RE: Joomla site extremely slow - pmeenan - 12-12-2011, 11:13 PM

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